Contact

Email HERELUX

For product questions, order updates or after-sales support, email support@hereluxlighting.com. We reply by email within 24 hours. Please include your order number if you have one.

For a damaged item or product issue, include photographs of the lamp and packaging so we can help.

Shipping outside the contiguous United States

Request a shipping quote with your destination, crystal option and quantity. We will email the additional shipping cost within 24 hours. You can decide whether to purchase before receiving your individual checkout link.

Helpful information

• Shipping and Delivery
• Returns and Refunds
• Limited Warranty and Free Registration

Our support is provided by email. The form below is also delivered as a message; it is not live chat.